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When restoring large files, time out error appears in Ultrium 1840 external drive

Unit In Concern
Ultrium 1840 external drive


Error

* When restoring large files, time out error appears and process gets interrupted before complete




Description

* Unit is external device and connected to server with array controller.
* Array controller also shows cache battery error in the controller.
* Array controller firmware was upto date.
* Below are the screen captures of the error.






Fix

* Array controller cache battery was replaced (307132-001) and the issue was dissipated.

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